Last updated: 26 July 2026
Pentyrch Boarding Kennels, Tyn-y-Coed Road, Pentyrch, Cardiff, CF15 9NP, is the data controller for personal information collected through this website and our day-to-day operations. You can contact us on 07539 038220 or at henny.peters@pentyrch-kennels.co.uk.
We collect information you provide directly, including your name, contact details, address, your dog's details (name, breed, age, vaccination status, dietary and medical needs), emergency contacts, and the dates of your stay. We may also keep basic records of previous stays and correspondence.
We process your information to perform our contract with you (your booking), to comply with legal and licensing obligations, and where you have given consent (for example, when you contact us with an enquiry).
We do not sell or rent your information. We may share it with your nominated vet in an emergency, with our local authority if required by our licence, and with trusted service providers who help run this website and send email confirmations on our behalf.
We keep booking and care records for as long as needed to provide our service and to meet our legal, tax, and licensing obligations, and then securely delete them.
Under UK data protection law you have the right to access, correct, delete, or restrict the use of your personal information, and to object to processing. To exercise any of these rights, please contact us using the details above. You can also complain to the Information Commissioner's Office at ico.org.uk.
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We may update this policy from time to time. The latest version will always be available on this page.